Privacy policy

PRIVACY POLICY

Last Updated: March 1, 2026


BioProtein Technology ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information collected through www.bioproteintech.com (the “Site”) and related services.


This Policy applies to U.S. residents (including California residents under the CPRA), residents of Virginia, Colorado, Connecticut, Texas, and, where applicable, residents of the European Economic Area (“EEA”) and United Kingdom (“UK”).


1. NOTICE AT COLLECTION: CATEGORIES OF PERSONAL INFORMATION

In the past 12 months, we have collected the following categories of personal information:

A. Identifiers

  • Name
  • Shipping and billing address
  • Email address
  • IP address
  • Account login credentials

B. Commercial Information

  • Products purchased
  • Products viewed or added to cart
  • Order history

C. Internet or Electronic Activity

  • Browsing history on our Site
  • Search history
  • Interaction with emails and advertisements
  • Device and browser information

D. Geolocation Data

  • Approximate location derived from IP address

E. Sensitive Personal Information (as defined under CPRA)

  • Information voluntarily provided during health consultations
  • Fitness goals or health-related product usage information

We do not use Sensitive Personal Information to infer characteristics beyond providing requested services.


2. LEGAL BASIS FOR PROCESSING (EEA/UK USERS)

If you are located in the EEA or UK, we process your personal data under the following legal bases:


Contractual Necessity: To fulfill orders and provide services.


Legitimate Interests: For fraud prevention, site security, and limited first-party analytics that do not require consent under applicable law.


Consent: For email marketing and for the use of non-essential cookies and similar technologies, including analytics and advertising cookies. We do not place non-essential cookies on devices of EEA or UK users unless and until consent is provided.


Legal Obligation: For tax, accounting, and regulatory compliance.


You may withdraw consent at any time where processing is based on consent.

3. HOW WE USE YOUR INFORMATION

We use personal information for the following purposes:

  • Order fulfillment and shipping
  • Payment processing via secure third-party gateways
  • Customer service and support
  • Fraud detection and security monitoring
  • Marketing communications (with opt-out capability)
  • Analytics and performance measurement
  • Targeted advertising (where permitted by law)


4. DISCLOSURE, SALE, AND SHARING OF PERSONAL INFORMATION

We do not sell personal information for monetary consideration.

However, under the California Consumer Privacy Rights Act (CPRA), certain advertising and analytics practices may constitute “sharing” for cross-context behavioral advertising.


Categories of Recipients:

Service Providers: Companies that assist us with website hosting, payment processing, order fulfillment, shipping, analytics, customer support, fraud prevention, and other operational services.

Analytics Providers: Companies that help us measure website traffic, usage, and performance.

Advertising Partners: Online advertising networks, social media platforms, and marketing technology providers that help us measure and improve advertising performance and deliver relevant advertising.


We maintain contractual agreements with these providers that address their collection and use of personal information and require compliance with applicable privacy laws.


We may update the categories of recipients from time to time as our business operations evolve.


California residents may opt out of the sharing of personal information for targeted advertising by visiting our Do Not Sell or Share My Personal Information page.

5. COOKIES AND TRACKING TECHNOLOGIES

We use the following categories of cookies:

  • Essential Cookies: Necessary for cart and checkout functionality.
  • Analytics Cookies: Measure site performance and traffic.
  • Advertising Cookies: Deliver relevant ads and measure campaign performance.

Where required by law (e.g., GDPR), we obtain opt-in consent before placing non-essential cookies.


Global Privacy Control (GPC)


We honor browser-based Global Privacy Control (GPC) signals as a valid request to opt-out of sharing for targeted advertising.


Opt-out requests apply only to advertising and cross-context behavioral tracking and do not disable essential site functionality, fraud prevention, security-related processing, or other legally permitted data uses.


To opt out manually, go to Do Not Sell or Share My Personal Information


6. DATA RETENTION

We retain personal information only as long as necessary to fulfill the purposes described in this Policy, including legal and accounting requirements.

Generally:

  • Customer order and account records: 7 years
  • Marketing data: Until opt-out or inactivity
  • Analytics data: As determined by platform retention settings


7. YOUR PRIVACY RIGHTS

Depending on your state or country of residence, you may have the right to:

  • Access personal information we hold about you
  • Request deletion of your personal information
  • Request correction of inaccurate information
  • Limit use of Sensitive Personal Information
  • Opt-out of targeted advertising or profiling
  • Data portability
  • Non-Discrimination


We will not discriminate against you for exercising your privacy rights.


Residents of certain U.S. states may exercise this right by visiting our Do Not Sell or Share My Personal Information page.


We process opt-out requests on a browser- and device-specific basis unless you submit a verifiable consumer request through our contact methods.


Appeals (VA, CO, CT, TX Residents)

If we deny your privacy request, you may appeal by contacting us at support@bioproteintech.com within 30 days of our response.


8. INTERNATIONAL DATA TRANSFERS

We are located in the United States. If you access our Site from outside the U.S., your information may be transferred to and processed in the United States.

Where required, we rely on appropriate safeguards such as Standard Contractual Clauses for international data transfers.


9. CHILDREN’S PRIVACY

Our Site is not directed to children under 13. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.


10. VERIFICATION OF REQUESTS

To protect your privacy, we may verify your identity before fulfilling a privacy rights request. Authorized agents may submit requests on behalf of California residents, subject to verification requirements.


11. CONTACT INFORMATION

To exercise your rights or ask questions about this Policy:

BioProtein Technology

5431 Benjamin Road, Suite 1125

Tampa, FL 33634

Phone: (800) 280-2456

Email: support@bioproteintech.com